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Terms & Privacy

TERMS OF USE – EFFECTIVE MAY 2018

This website (the "Site") is owned and operated by Velvet, LLC ("Velvet"), the manufacturer of Velvet by Graham & Spencer branded goods and other fine products. The Site is provided as a service to our customers.  Please review the following terms and conditions of use which governs your use of the Site (the “Terms of Use”).

YOUR USE OF THIS SITE CONSTITUTES YOUR AGREEMENT TO THESE TERMS OF USE.  IF YOU DISAGREE WITH ANY PART OF THESE TERMS OF USE, THEN YOU SHOULD DISCONTINUE ACCESS AND USE OF THE SITE. 

ARBITRATION NOTICE:  EXCEPT IF YOU OPT-OUT AS DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT ANY DISPUTES BETWEEN YOU AND VELVET WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU FURTHER WAIVER YOUR RIGHT TO INITIATE OR PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION.

AGE RESTRICTION

You must be at least 18 years old to accept these terms of Use and to use this Site.  This Site is not intended for users under the age of 18.  If you are under 18 and do not have consent to use this Site from your parents or legal guardian, you may not use this Site.

 

CHANGES TO TERMS OF USE

Velvet may change these Terms of Use from time to time.  If we make material changes to these Terms of Use, we will indicate on the updated Terms of Use that changes have been made.  Your continued use of the Site following any such change constitutes your agreement to the updated Terms of Use.  If you do not agree to or are not able to comply with the updated Terms of Use, you should discontinue your use of the Site.

 

PRIVACY POLICY

Velvet respects your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy, here: https://velvet-tees.com/pages/terms-privacy.

 

USER INFORMATION

When you register an account or make a purchase on our Site or from one of our retail stores, you may be asked to provide certain details including, but not limited to, your name, address, birthday, gender, preferred shopping categories, email subscription lists, store location and e-mail address. By subscribing to our mailing list or filling out a customer information card, you may be able to receive information regarding promotions, events, sample sales, and more information about Velvet products. You may unsubscribe at any time by clicking the Unsubscribe button on the Site or by sending a request to unsubscribe to our offices via email at info@velvet-tees.com.  Please also refer to Velvet’s Privacy Policy which describes how your information and user content will be handled.

 

 

SITE TRANSACTIONS

We reserve the right to accept or reject orders placed on our Site or limit or cancel quantities purchased per person, per household or per order.  In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address or phone number provided at the time the order was made.      

 

USE RESTRICTIONS

You shall not use this Site for any illegal purposes and you must use it in compliance with all applicable laws and regulations.  You shall not use the Site in a way that may cause the Site to be interrupted, damaged, rendered less efficient or which would otherwise impair the effectiveness or functionality of the Site.  You agree not to attempt any unauthorized access to any part or component of the Site.

 

This Site is operated by Velvet from our offices in California, USA. Velvet makes no representations that the use or the content of the Site is appropriate or lawful in territories or jurisdictions outside of the United States or that any products are available outside of the United States. Use or access of this Site from countries or territories where the use of the Site or any of its content is illegal, unlawful, or violative of obscenity, privacy or other laws is strictly prohibited. Those who choose to access this Site from other countries or territories do so at their own risk and such users are solely responsible for compliance with applicable local laws and regulations.

OWNERSHIP OF SITE CONTENT

Unless otherwise stated, the text, software, images, graphics, logos, icons, photographs, images, illustrations, audio clips, video clips, design elements, product names, company names, copyrights and copyrightable materials, trademarks, trade dress, service marks and other Site content (collectively referred to herein as the "Site Content") are the exclusive property of Velvet or its licensors. Except where such permission is specifically granted, you may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the Site Content, in whole or in part. You are granted permission to display, copy, distribute, and download Site Content solely for personal, non-commercial use provided that you make no modifications to the Site Content and that all copyright and other proprietary notices contained in the Site Content are retained.  Any permission granted under these Terms of Use terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.  Use of Site Content not specifically permitted under these Terms of use is strictly prohibited.

 

CONTENT YOU POST

You may submit, offer, contribute, post or otherwise provide to the Site content, such as ideas, images, photographs, video clips, audio clips, graphics, tags, data, materials, information, and other submissions (collectively, “User Content”). You grant to Velvet a non-exclusive, transferable, sub-licensable, paid-up, royalty-free, worldwide license to use any User Content. This license includes, without limitation, the right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display the User Content (in whole or part) worldwide and/or to incorporate it in other works or materials in any form, media, or technology now known or later developed, in both digital and physical channels, for any purpose.  Velvet shall not be obligated to (i) to maintain User Content in confidence; (ii) pay you any compensation for User Content; (iii) credit or acknowledge you for User Content; or (iv) respond to User Content. You acknowledge and agree that it is your obligation to make sure the User Content does not violate the rights of any third party, including copyright, trademark, privacy or other rights. You also acknowledge and agree that User Content may not contain libelous or otherwise unlawful, abusive, obscene, violent, or otherwise objectionable material as determined by Velvet in its sole discretion. You may not use the Site or submit User Content to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other online services, whether or not such other services are competitive with Velvet.  Velvet shall have the right, but not the obligation, to monitor User Content, including User Content submitted to chat rooms and forums, to determine compliance with these Terms of Use or any rules or policies established by Velvet and to satisfy any law, regulation or authorized government request. Velvet shall have the right in its sole discretion to edit, refuse to post or remove any User Content submitted to or posted on the Site. Without limiting the foregoing, Velvet shall have the right to remove, at any time and without notice to you, any material that Velvet, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.  Velvet may use and/or disclose information about your demographics and use of the Site disclosed through User Content or otherwise in any manner that does not reveal your identity. 

 

LINKS TO OTHER WEBSITES AND SERVIces

To the extent that this Site contains links to outside services and resources, any concerns regarding any such service or resource, or any link included on this Site, should be directed to the particular outside service or resource. Velvet has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services.

WARRANTIES; DISCLAIMER

THIS SITE AND SITE CONTENT ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, NONINFRINGEMENT, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE, AND THAT VELVET SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.  SOME JURISDICTIONS MAY NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES. TO THE EXTENT APPLICABLE LOCAL LAW EXPRESSLY PROHIBITS SUCH EXCLUSIONS, ANY SUCH EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.

 

INACCURACY DISCLAIMER

From time to time there may be information of a verbal, visual or other nature on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions or availability.  Velvet reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).  If you are not completely satisfied with your Velvet purchase, you may return it in accordance with our Return Policy, here: https://velvet-tees.com/shipping-returns.

 

NO LIABILITY

SUBJECT TO APPLICABLE LAW, IN NO EVENT SHALL VELVET OR ITS AFFILIATES OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS (1) BE LIABLE TO USERS WITH RESPECT TO USE OF THE SITE, THE SITE CONTENT, OR ANY DAMAGES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURES, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO VELVET’S RECORDS, PROGRAMS OR SERVICES; AND (2) BE LIABLE TO USERS FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER INFORMATION, OR THE INABILITY TO USE THE SITE OR ANY OF ITS FEATURES. THE USER’S SOLE REMEDY IS TO CEASE USE OF THE SITE.

 

INDEMNIFICATION

You agree to defend, indemnify and hold Velvet and its affiliates and their officers, directors, employees, agents and shareholders harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with any of the following: (i) any text, materials or content of any kind that you contribute or post to the Site or your access to or use of this Site; (ii) your breach or alleged breach of these Terms of Use; (iii) your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; (iv) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or (v) any misrepresentation made by you. You will cooperate as fully required by Velvet in the defense of any claim. Velvet reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without Velvet’s prior written consent.

 

TERMINATION

These Terms of Use may be terminated by Velvet at any time without notice. In the event of termination, you are no longer authorized to access this Site and the restrictions imposed on you with respect to the Site Content as well as the disclaimers, limitations of liabilities, arbitration and class-action waiver set forth in this agreement and Velvet’s license to User Content, shall survive.

MANDATORY ARBITRATION OF DISPUTES

Unless you opt-out (as described below), you agree that all disputes between you and Velvet (whether or not such dispute involves a third party) with regard to your relationship with Velvet, including without limitation disputes related to these Terms of Use, your use of this Site, and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the American Arbitration Association's rules for arbitration of consumer-related disputes and you and Velvet hereby expressly waive trial by jury. As an alternative, you may bring your claim in your local small claims court, if permitted by that court's rules, and only so long as such matter is pending in that court. You may bring claims only on your own behalf. Neither you nor Velvet will participate in a class action lawsuit or class action arbitration for any claims covered by these Terms of Use.  This dispute resolution provision will be governed by the Federal Arbitration Act. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Use.  YOU MAY OPT OUT OF THIS AGREEMENT TO ARBITRATE. If you do so, neither you nor Velvet can require the other to participate in an arbitration proceeding. To opt out, you must notify Velvet in writing within thirty (30) days of the date that you first became subject to this arbitration provision. You must use this address to opt out:

 

Velvet, LLC

ATTN: Finance Department

3961 Landmark Street

Culver City, CA 90232

 

You must include your name and residence address, the email address you use for your Velvet account (if any), and a clear statement that you want to opt out of this arbitration agreement.  If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this arbitration provision will be null and void. This arbitration agreement will survive the termination of your relationship with Velvet.

 

GOVERNING LAW AND VENUE                                                                              

These Terms of Use are governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.  These Terms of Use will specifically not be governed by the United Nations Convention on Contracts for the International Sale of Goods (if otherwise applicable).  For any action at law or in equity relating to the arbitration provision of these Terms of Use or if you opt out of the agreement to arbitrate, you agree to resolve any dispute you have with Velvet exclusively in a state or federal court located in Los Angeles, California, and to submit to the personal jurisdiction of the courts located in Los Angeles County for the purpose of litigating all such disputes.

 

TIME LIMITATION ON CLAIMS

You agree that any claim you may have arising out of or related to your relationship with Velvet must be filed within one (1) year after such claim arose; otherwise, your claim is permanently barred.

 

ENTIRE AGREEMENT

These Terms of Use and the Privacy Policy are the entire agreement between you and Velvet relating to the subject matter herein and shall not be modified except by Velvet in accordance with these Terms of Use. No employee, agent or other representative of Velvet has any authority to bind Velvet with respect to any statement, representation, warranty or other expression not specifically set forth in these Terms.

 

SEVERABILITY AND WAIVER

If any part of these Terms of Use are unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. The failure of a party to require performance of any provision will not affect such party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of these Terms of Use or any provision of these Terms of Use constitute a waiver of any subsequent breach or default or a waiver of the provision itself.

 

COMMENTS

Velvet welcomes your comments. If you have questions or comments about our policies, feel free to send us an e-mail at info@velvet-tees.com

* * * * * * * * * * * * * *

 

NOTICE OF COPYRIGHT INFRINGEMENT UNDER THE DIGITAL MILLENIUM COPYRIGHT ACT (DMCA)

We do not permit copyright infringing activities on the Site. We may remove any User Content (as defined in the “Content You Post” section above) if properly informed that the User Content infringe another's copyright rights. We may terminate the ability to submit User Content if, under appropriate circumstances, a person submitting User Content to the Site is determined to be a repeat infringer. If you are a copyright owner or an agent for such owner and believe that any User Content on the Site infringes your copyrights, you may notify us by providing the following information in writing to us at Velvet, LLC, ATTN.: Finance Department, 3961 Landmark Street, Culver City, CA 90232:

 

(1) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed;

(2) Identification of the location where the original or an authorized copy of the copyrighted work exists;

(3) Identification of the User Content or material that is claimed to be infringing and a description of the infringing activity and information reasonably sufficient to permit Velvet to locate the same;

(4) Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address;

(5) A statement that you have a good faith belief that use of the User Content or material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(6) A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed.

 If you fail to comply with all of the requirements above, your notice may not be valid.

 

PRIVACY POLICY – EFFECTIVE MAY 2018

Thank you for shopping at velvet-tees.com. This website ("Site") is owned and operated by Velvet, LLC ("Velvet"), the manufacturer of Velvet by Graham & Spencer branded goods and other fine products. This privacy policy (“Policy”) describes the personal information we collect about you on the Site, as well as information collected when you visit our stores or otherwise communicate or interact with Velvet. This policy covers our stores and online experience in the United States.

TYPES OF INFORMATION WE COLLECT AND HOW WE COLLECT IT

We may collect information from you, such as your name, email address, physical address, phone number, credit card number, birthday, gender, content you post, and other related information that you provide to us when placing an order, saving your information, interacting with the Site, joining our mailing list, filling out a retail information card in our stores, or participating in a sweepstakes, promotion, or survey. We collect this information to for the purpose of pursuing our lawful business interests, including to improve our customers’ shopping experience, communicate with our customers about our products, services, and promotions, and to enhance and improve our website and operations based on insights we are able to obtain from your information, such as whether a given Site layout is convenient and accessible. We may use your information to fulfill your order or personalize your shopping experience, including tailored product suggestions, targeted promotions, and special offers. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, enforce our agreements, or undertake our other lawful business interests  If you choose not to provide information, we may not be able to provide you with requested products, services, or information.

We may combine information you give us online, in our stores or through our catalogs in order to better serve you. We may also combine that information with publicly available information and information we receive from or cross-reference with select partners and others. By combining this information, we are better able to communicate with you about our products, services, events and promotions and to personalize your shopping experience; the broader understanding we gain from combining information enables us to more effectively deliver opportunities that lead to customer satisfaction, such as relevant communications, tailored product suggestions, and special offers.

Examples of how we use your information include the following:

            Product and Service Fulfillment, including:

  • Fulfill and manage purchases, orders, payments and returns/exchanges
  • Respond to requests for information about our products and services in our stores, on our websites or mobile applications or to otherwise serve you
  • Provide services, such as gift registries or shopping lists
  • Administer sweepstakes and contests
  • Improve your shopping experience
  • Communicate with others whose contact information you provide, such as a gift recipient

Business and Internal Operations Purposes, including:

  • Provide consistent, personalized services across all channels
  • Direct and personalize our advertising, marketing communications, shopping experiences and promotional offers
  • Improve existing and develop new products, brands, services, and technologies
  • Organize events, promotions, and in-store experiences
  • Enable social sharing
  • Allow you to apply for an offer of credit from a provider of such services
  • Allow you to enroll and participate in a customer relationship program, such as a rewards program
  • Administer and fulfill contests, surveys, focus groups, and promotions
  • Learn more about your shopping preferences

Prevention of Harm, including:

  • Prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal
  • Prevent fraudulent transactions, monitor against theft, and otherwise protect our customers and our business
  • Enforce our terms of use and policies
  • Take required or appropriate action to protect the rights, property, safety and security of our customers, employees, and others

Legal Compliance, including:

  • Respond to legal/regulatory inquiries as we believe to be required by applicable laws or regulatory or administrative authorities

HOW WE SHARE YOUR INFORMATION

We may share your information in certain circumstances, including:

            Vendors and other Third Parties:

We may authorize vendors and other third-party companies to provide certain services. We provide these companies with only the information they need to perform their services. The services provided include:

Information Technology

  • Hosting and operation of the Site and other platforms
  • “Powered by” partners for payments and other services
  • Processing transactions and payments
  • Digital marketing and advertising

Social Sharing, Including:

  • Logging into, linking with or connecting your customer account with your social media account
  • Using your social media account to authorize or verify your customer account
  • Connecting your customer account to your social media account: By making this connection you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy

Legal or Business Requirements, Including:

  • Disclosure to comply with the law
  • Disclosure to enforce or apply applicable terms and conditions and other agreements
  • Facilitating financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets
  • Protecting the rights, property, or safety of our company, our customers, or others
  • In connection with a sale or merger

Shared by You, Including:

  • Posting to the Site or other public forums, such as Velvet social media pages, blogs, and online product reviews
  • Information you disclose through these services will become public

At Your Discretion, Including:

  • At your request
  • As described at the point of collection
  • With your consent

AUTOMATED INFORMATION COLLECTION

We may collect information about you using automated information collection technologies.  Such information may include browser and device information, demographic information and other information provided by you, and aggregated information where we combine your information with the information obtained from other users and other sources.  We may use and disclose such information for any lawful purpose.

Cookies and Related Technology

We and our service providers use cookies, web beacons, Adobe Flash cookies, and other technologies to receive and store certain types of information whenever you interact with us, or third parties that use our services, through your computer or mobile device. This information, which includes, but is not limited to: the pages you visit on our site or mobile application, ads you click on, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout process, search terms, and IP address-based geographic location, helps us recognize you, customize your website experience and make our marketing messages more relevant. This includes Velvet content presented on another website or mobile application. These technologies also enable us to provide features such as storage of items in your cart between visits. .

The help function of your browser should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued or to not receive cookies at any time. If you set your device to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of our features (i.e. you will be able to browse the site, but you will not be able to make a purchase). You can block or control Adobe Flash based collection using the Website Storage Settings Panel and the Global Storage Settings Panel and following the instructions provided (the instructions for blocking or controlling Adobe Flash are provided here for convenience only and they may change).

Location Information

When you use our websites, mobile apps, in-store Wi-Fi, and other services, we may use automated technology to collect information indicating the physical location of your device, such as GPS data, cell phone tower data, Wi-Fi signals, or your device’s IP address. We may use and disclose your location information as described in this Privacy Policy. For example, we may use your device’s physical location to provide you with personalized location-based services and content, such as by helping you locate our stores or showing or sending you information pertaining to products or offers that are relevant to your location. You may be permitted to allow or deny such uses, but if you do deny them, we may not be able to provide you with a personalized user experience.

Mobile

If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services, or our service providers. We may also track and collect usage data, such as the date and time you use a mobile application to access our servers and the specific information accessed, based on your device number or other identifier. We use this information to improve our services, and provide you more relevant and personalized advertisements, services, and promotions. For example, precise geo-location can be used to identify your device’s latitude and longitude or your device’s location capabilities (e.g., GPS or Wi-Fi) to help you find nearby stores.

We may provide in-store technologies to help personalize and improve your shopping experience. These technologies may require the collection of certain information about your mobile device, such as your precise location or MAC address or other device identification information. You may also be able to submit personal details for increased levels of personalization, such as your interests, shopping preferences, and sizing information.

Analytics

Analytics services such as Adobe Analytics and Google Analytics provide services that analyze information regarding visits to our websites and mobile applications. They use cookies, web beacons, and other tracking mechanisms to collect this information.

Aggregated Information

We may collect and use aggregated personal information, which does not personally identify you. For example, we may calculate the percentage of our site users who have a particular zip code. In the course of aggregating data, we may combine third party data with yours and that of other users.

CROSS-DEVICE IDENTIFICATION

If you use multiple devices to access the Site, we may acquire and utilize capabilities that link your various devices so that content you access on one device can result in relevant advertising on another device. Information we have collected from your different devices may be combined with other information you have provided us. We may use such information to help provide more tailored experiences and consistent services and experiences across all of your devices as explained in this Privacy Policy. We also may use this information to prevent fraud, such as by identifying when your account is accessed from an unfamiliar device.

BEHAVIORAL/TARGETED ADVERTISING

We use our own cookies or that of others to help determine which of our ads are shown to you on other websites.

We work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information over time about your activity on our sites and other sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. These technologies and the information collected about you may also be used to track your activity across multiple devices.

For more information about these practices and to understand your options including how to opt out of receiving these tailored advertisements, please visit http://www.aboutads.info. You may also email us at info@velvet-tees.com with any questions regarding your privacy and other concerns with your online experience.

Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.

 

 

PROMOTIONAL COMMUNICATIONS

You may opt out of receiving promotional communications from us at any time by clicking the Unsubscribe button on the Site or an Unsubscribe link in a promotional email or by sending a request to unsubscribe to our offices via email at info@velvet-tees.com.

CALIFORNIA RESIDENTS

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year.

To request a notice, please submit your request to info@velvet-tees.com.

If you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to our Site or other online services. Note that fulfilment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user). To request removal of content or information, please email:

Velvet, LLC

ATTN: Finance Department

3961 Landmark Street

Culver City, CA 90232

 

California Do Not Track Disclosure

Some browsers have a do not track feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser do not track signals, but we do provide you the option to opt out of interest-based advertising (IBA). To learn more about IBA or to opt-out of this type of advertising, visit the Network Advertising Initiative website and the Digital Advertising Alliance website. Options you select are browser- and device-specific.

ACCESS AND UPDATE YOUR INFORMATION

In order to keep your personal information accurate and complete, you can access or update some of it in the following ways:

  • Review and update your account information, including contact, billing, and shipping information, by logging into your Velvet account
  • Email info@velvet-tees.com with your current contact information and the personal information you would like to access. We will provide you with personal information requested if reasonably available, or will describe the types of personal information we typically collect.

SECURITY OF YOUR INFORMATION

We maintain physical, electronic, contractual, and administrative safeguards to protect your personal information. When we or our service partners collect or transmit sensitive information such as a credit or debit card number, industry standard methods are used to protect that information. However, you are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

CHILDREN’S PERSONAL INFORMATION

Our Site is not directed toward children under the age of 13. Furthermore, we do not knowingly collect any personal data from children under the age of 13. The children's products that we offer for sale on our Site is intended for purchase by adults only. No one under the age of 13 should provide any personal data on our Site and/or at our stores. If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian email us at info@velvet-tees.com.

UPDATES TO PRIVACY POLICY

As we continue to offer you new and different types of content and services, we may modify our information collection, use, or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement.

STORAGE AND TRANSFER OF INFORMATION

This Site is operated by Velvet from our offices in California, USA, for users in the United States.  Information will stored in the United States.  Those who choose to access this Site from other countries or territories do so at their own risk and please take note that information we collect from you may be transferred to and processed in the United States where the applicable privacy protections may not be as comprehensive as those of your country of residence or citizenship.  By providing us with any information, you consent to your information being transferred to and processed in the United States.

COMMENTS

If you have any questions or concerns about privacy-related issues, please contact us by email at info@velvet-tees.com or by First Class mail at Velvet, LLC, ATTN.: Finance Department, 3961 Landmark Street, Culver City, CA 90232.

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