Dear Velvet Friends & Family,
As we all stay up to date with recent news and
events, we believe now more than ever, we are in
this together and there are brighter days ahead!
At Velvet, our priority has always been the
safety and health of our dedicated staff and loyal
customers. On March 19th, Los Angeles put in
effect the Safer at Home order. As a proud LA based
company, we unfortunately closed our offices and
distribution center until further notice. And our retail
stores remain closed.
You can continue to shop with us online; however,
shipping will be delayed. We have updated
our Returns Policy here
We remain positive in this uncertain time and we
are here for you. We stand strong with
our local communities and businesses, especially
as we hear so many stories about acts of kindness
and empathy towards each other.
We at Velvet are pivoting our resources and mobilizing
our efforts to be of service to essential workers.
We are now sewing masks in our Los Angeles
headquarters using our fabrics from our previous and
We are donating non-medical cloth masks to
hospital staff and charities dear to our heart. It is our
goal to include a mask in future orders to show our
appreciation as we navigate through these times together.
If you have any questions, concerns, or feedback
we can be reached at firstname.lastname@example.org
We send you well wishes to your friends, family,
and loved ones. We encourage everyone to stay
safe, continue to take care of one another
and share good news.
All the best,
The Velvet by Graham & Spencer Team